Privacy Policy
PRIVACY POLICY
The Diocesan Provident Fund (DPF) is committed to providing you with the
highest level of customer service. We are also committed to respecting
the privacy of our clients. Personal information is collected, held,
used, corrected, disposed of or transferred in accordance with the
National Privacy Principles and Privacy Act 1988 as amended. This
includes safeguarding your privacy.
The DPF collects personal information to assess your application for an
account, provide you with the service you have requested, and to aid in
any future applications that you may make for accounts and services. The
DPF may also use your personal information to carry out marketing
activities and to assist in customer surveys for product development.
Policy principles
Our Privacy Policy states that we will:· Only collect information that is necessary for what we do.
· Be fair in the way we collect information about you.
· Tell you whom we are and what we intend to do with the information about you.
· Only use and disclose information about you in ways that are consistent with your expectations or are required in the public interest.
· Ensure that information about you is accurate when we collect or use it.
· Keep information about you secure.
· Advise you about the type of personal information we hold and what we do with it.
· Wherever possible, let you see the information we hold about you and correct it if it is wrong.
· Limit our use of identifiers that government agencies have assigned to you.
· Obtain consent for the collection of highly sensitive information about you.
Personal Information
The DDF holds personal information such as your Tax File Number, your personal contact details and financial information. An explanation of this personal information is as follows:· Tax File Number (TFN): The Purpose of collecting your TFN is for passing on to the Australian Taxation Office (ATO) when annually notifying interest details
· Personal Contact Details: Name, address and date of birth to establish your DDF account
· Personal Identification Details: Passport, Birth Certificate, Citizenship Certificate, Driver's License, Financial Institutions account numbers, store or club membership numbers, Medicare number
· Financial Information: Balance of your accounts together with details of withdrawals and investments transacted on your account
The primary purpose of the information you provide to the DPF is used to establish you as a client of the DPF and provide services from the DPF to you. If you do not provide us with the information requested, or consent to disclose the information as outlined above, we may not be able to offer you the service you have requested.
Personal information collected by the DPF may be passed onto certain third parties in the ordinary course of activities of the DPF. Examples of the types of organizations to whom it may be necessary to disclose your personal information include: Australian Taxation Office, Auditors of the Diocesan Provident Fund of Wagga Wagga who maintain our computer operating system.
Your personal information may be used for direct marketing purposes by the DPF only, and you may receive information relating directly to your account and new products and services the DPF may be offering. You may also access, correct or update your personal information at any time. Should you wish to do so please contact the DPF on (02) 6937 0099.
Notifiable data breaches scheme
In the event of any loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, the Diocese of Wagga Wagga will investigate and notify the Australian Information Commissioner and you as soon as practicable, in accordance with the Privacy Act 1988.Enquiries
If you have an enquiry, complaint or concern about possible breach of privacy, please contact:
General Manager
Diocesan Provident Fund
Post Office Box 4
Wagga Wagga NSW 2650
Telephone: (02) 6937 0008
Facsimile: (02) 6921 5157
Email: purcelld@wagga.catholic.org.au
If you are not satisfied with our response, you may refer your complaint to the Office of The Australian Information Commissioner.








